You are welcome to bigbooks.in. You can avail of the services offered here or through its affiliates, but prior to that, you need to agree to the terms and conditions. If you browse our site or visit our shop, you have to accept these conditions.
Make sure that you have read the terms and conditions properly. While availing of current or future services that are offered by the site or its affiliates, you will abide by these conditions and guidelines that are applicable.
Terms and conditions for all purchases
The orders are for you to buy products from us. We will accept your offer by issuing a confirmation email or by confirming through mobile about the products that you have ordered. These acceptances are subject to your assent to the conditions of sale. No other conditions will be applicable in this context.
Methods of Electronic Communication
As you visit our site or send any emails to use, you actually are communicating electronically. With this communication, you give consent for receiving communication from our end electronically. We can post notices to our website or communicate with you directly through the mail. You will have to agree that all the notices and any other forms of communications that are provided by us electronically completely satisfy any kinds of legal necessities and such communications are in writing terms.
The prices that we post on this website can be changed without any notice. The prices that are available before the commencement of the order will be applicable. The prices that are posted also include charges and taxes. In case, if there are any additional charges, they will be notified on the website.
Conditions of Payment
The payments will have to reach us before shipping unless the order is made on the condition of cash on delivery. We can accept payment through net banking, credit card, debit card, and even mobile payment.
About Shipping and Handling
As you place the order, we will make the arrangements for shipping the products to you. The schedules of shipping are previously. At the same time, we are liable for any delays in the procedure of shipment. The risk of loss and damage is passed to you as soon as the product is delivered to you. We cannot arrange for the reverse shipment because of the unavailability of our logistic partners. In such a case, we might request you to send the products through any kind of courier service.
The Return of Products
If you return any product, we will accept if it is damaged during shipping or is defective. We will also accept the return if the product is wrongly delivered to you or the packing is incomplete. However, we should be informed about the discrepancies within 72 hours from the delivery date of the product. At the same time, the products should also be returned in their original condition.
The replacement conditions
We offer you a guarantee of 14 days replacement for the products that we have sold on the site adhering to certain conditions that are mentioned. The customers will have to notify us about the defect or the damage within 72 hours from the receipt of the products. In case, if the customer fails to inform us within the due date, we reserve the right to reject or accept the request. We can replace the defective product with a brand new one without charging any extra amount.
Bigbooks. will also make efforts to replace the specific product that has been ordered. However, we have the right to give an alternate product, if the specified product is out of stock
However, the replacement guarantee is valid only if the defect is from the manufacturer or if damages are due to the transport. We will consider the damage as invalid if it is due to normal tearing and wearing or if there has been any kind of negligence on part of the customer. If our customers come across any such issues with any product, they should contact customer service within 72 hours. Failing this, we might decide to deny the request for a replacement.
On the other hand, availing of digital content like e-books is not returnable.
The policy of Change and Cancellation
If there is a change in quantity or addition of items or if specific changes have been accepted, we can modify the details of the orders. All the sales are final and the cancellations of the items can be made before the order is finally shipped. Without any liability, we might cancel the accepted order before the shipment, if the credit department does not give the approval of your credit. We can do the same if there is a problem with the mode of payment that you have selected.
If you cancel any order after you have procured but before shipping, we will charge the stocking fee that is applicable for each category of product. If you cancel international books, we can charge a restocking fee of 25% of the value of the order. The other orders will have a restocking fee of about 10% of the value of the order. We will make the refund after the deduction is made of the restocking fee that is applicable within 10 working days.
Access to License and Website
General: The site gives you a limited license through which you can access the personal use of the website for downloading or modifying any portion of the content without the consent of the site.
Commercial sale: The license does not include any kind of commercial use of the website or resale of the content. If there is any collection or listing of any product along with pricing, description, or information of account, it can benefit another merchant.
No reproduction: The website cannot be reproduced or duplicated or exploited for commercial purposes without the written consent of the site.
No framing: You cannot frame or utilize any technology of framing for enclosing trademarks, logos, or other information on the site. You will require written consent for that.
Use of Metatags: You are not permitted to use metatags or hidden texts for utilizing the name or the trademark of the company without any written consent. If you use it, you will be terminated from the permission of licenses that are granted by the company.
About Your Account
Children: No products are sold for children and these are sold only to adults. Thus, if you are under the age of 18, you can use the site with the involvement of a parent and guardian. The site also reserves the right to refuse the service or terminate the account or remove the content of the edit. You can cancel the orders in the sole discretion
Reviews, Comments, Communications
The content: The visitors might post comments, reviews, and other content along with sending e-cards. They can also submit different ideas, suggestions, questions, or any other kinds of information till the time that the content is not obscene, illegal, defamatory, threatening, or infringing the rights of intellectual property to the third party. It should not contain software viruses, commercial solicitations, political campaigning, or mass mailing.
Wrong information: You cannot use a false email address or cannot impersonate anyone which can mislead the original content or card. In such a case, we reserve the right to edit or remove the content and will not review posted content regularly.
The Rights: If you submit material or post content with a different intention, you can grant us and our affiliates a royalty-free and non-exclusive perpetual and sub-licensed right to use the material. We can modify, reproduce, publish, adapt, and create derivative work throughout the world. You also give Bookswagon.com and the other affiliate sites the sub-license for using the name that you have submitted in connection with the content.
Owning Rights: You can represent all the rights or control the right for the content that you have posted and the content is accurate. You can also use it for supplying but not violating the policy so that it does not cause any injury to any entity. You will also accept indemnification of the affiliate for the claims that will result in the supply of the content. The site has the right to obligate or edit or even remove the activity of the content. It takes no responsibility for liability for any content that you have posted.
The Risk of Loss
The items that you have purchased from this site adhere to the contract of shipment. Thus, the title and the risk of loss pass to you as soon as the product is delivered.
Description of Product
bigbooks.in and the affiliates try to be as much accurate. However, there are no warranties that the description of the product or the content is accurate or reliable, or complete. The product offered by it is also not described and therefore the only remedy is to return the product in the most useful condition.
Policies of the Site, Modification, and Severability
You should review our other policies, as well. We have the right to make any change to our websites, the terms and conditions, and the policies at any time. If these conditions are invalid, unenforceable, or void for any reason, the condition can be deemed severable. It will also not create any effect on the validity or enforceability of other conditions.
Rights of Intellectual Property
Copyright: All the contents like graphics, texts, button icons, logos, digital downloads, and audio clips is the property of bigbooks.in and are completely protected by the Indian law of Copyright. The content is also the exclusive property of the site including the software in use.
- Protected Marks: The protected marks include bigbooks.in & design and other things that are on the website.
- Protected Graphics: The graphics, page headers, logos, icons, and scripts are trademarks of the site. These trademarks and trade dress might not be used in relation to products and services that are not of the company. All the other trademarks are owned by the company and its affiliate sites. These are the property of different owners. They might not be connected to or affiliated with bigbooks.in.
The Law and Jurisdiction
The above-mentioned terms and conditions will be in use in accordance with Indian laws. If there are matters disputed from it related to the terms and conditions of the website, the competent Courts at Kolkata, West Bengal will have complete jurisdiction over the matter and all the other courts will be excluded.
Disclaimer of warranties and Limitations of Liability
The complete site is provided by bigbooks.in on the basis of as is and as available. The company does not represent or warrantee any kind of operation. It also does not express or imply the information on the site or the operation along with the additional materials, contents, or products that are part of this site. It is you as a customer who agree that the use of this site is solely at your own risk.
As applicable by law, bigbooks.in disclaims all the warranties to the full extent. It also disclaims the expression or implication that are not limited to but implied with the warranties of merchantability as well as fitness. These conditions are stated for a special purpose. The site also does not warrantee that the total site, the servers, and the emails sent are completely free of any harmful components or viruses. However, the site will not take liability for any damages that arise from the usage of the site that also includes any kind of incidental, direct, indirect, or kinds of consequential damages, as a whole.